CareChoice Covid-19 Privacy Notice

This supplementary privacy notice is an addendum to the CareChoice Privacy Notice for the purpose of explaining how CareChoice will collect and use personal data in relation to the COVID-19 pandemic.

Pre-Entry Screening

To mitigate the spread of COVID-19 and reduce the risk of exposure to residents, employees, external service providers and visitors you will be requested to complete a pre-entry screening questionnaire when you visit a CareChoice facility.

If you answer yes to any of the questions raised on the questionnaire, you will be denied entry to the CareChoice facility, and you should then take appropriate action that may include returning home and contacting your GP for advice. The screening does not constitute a diagnosis of Covid-19 or any other illness and is an infection control measure only.

Personal data collected.

Your name, phone number, purpose of, the date and time of your visit will be collected. You will also be asked to self-declare if you have experienced any cold or flu like symptoms in the 14 days prior to your visit and if you have beenadvised to self-isolate or restrict your movement for any reason.

Purpose of Processing

The personal data that you provide in the Visitor Questionnaire will be used
(i) to determine whether you are permitted to visit the facility,
(ii) to help to maintain the health and well-being of residents, employees, visitors and external service contractors, and (iii) to aid service continuity.

Lawful Basis for Processing Your Personal Data

The lawful bases on which your information is processed are as follows:

Article 6(1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject – (this includes our obligations under the Safety, Health and Welfare at Work Act 2005 and the Infectious Disease Regulations 1981 to prevent the spread of an infectious disease).
Article 6(1)(f) – processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.
As the personal data which you provide in the questionnaire includes health data, which is a special category of data under Data Protection Law, the legal bases on which CareChoice collect and process such health data in the manner described above are as follows:

Article 9(2)(b) – processing is necessary for the purposes of carrying out the obligations and exercising the specific rights of the controller or the data subject in the field of employment and social security and social protection law and, Section 46 of the Data Protection Act 2018 – processing of special categories of personal data for purposes of employment and social welfare law.

Article 9(2)(i) – processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health and, Section 53 of the Data Protection Act 2018 – processing of special categories of personal data for purposes of public interest in the area of public health.

Where does CareChoice get your data? 

Information is obtained directly from you through a questionnaire.

Data Security 

Appropriate security measures are in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. 

Retention of Data 

The questionnaire will be retained for one month after your visit after which it will be destroyed by confidential shredding unless a longer period is required by law and, if relevant, to deal with any claim or dispute that may arise.

Your rights and how to exercise them

You have the right to:
• be informed of any data processing.
• access to your personal data.
• rectify your personal data.
• erase your personal data, in some circumstances.
• restrict processing of your personal data, in some applicable 
• data portability, in applicable circumstances.
• object to the processing of your personal data, in some circumstances.
• withdraw consent to the processing of your personal data, where 

If you wish to exercise any of your rights, please contact the CareChoice Data Protection Officer at or by post to CareChoice, Block 10-2 Blanchardstown Corporate Park 1, Blanchardstown, Dublin 15 A25K –Telephone 01 2233000.

Questions About This Notice 

If there is anything in this Notice that you are unclear about, please contact the CareChoice Data Protection Officer as detailed above.
Should you not be satisfied with our response to your concerns or believe that we have not complied with our data protection obligations you may lodge a complaint with the Data Protection Commission. Contact details for the Data Protection Commission are as follows: 

Phone Number: 0761 104 800 or 0578 684 800
Postal Address: Data Protection Commission, 21 Fitzwilliam Square South, 
Dublin 2 D02 RD28

Changes to this Privacy Notice

This Privacy Notice is kept under regular review. This Privacy Notice was last updated on February 7th, 2023